What is ASUS Perfect Warranty?

ASUS Perfect Warranty is an additional protection service for ASUS products*, covering any damage to the unit that is not covered under the ASUS manufacturer’s warranty, including customer-induced damage.

Liquid Spills

Electrical Surges

Accidental Drops

How to receive ASUS Perfect Warranty?

Complete product registration within 90 days of purchase to enjoy ASUS Perfect Warranty.

Enjoy peace of mind with ASUS Perfect Warranty!

Inclusions

ASUS Perfect Warranty covers accidental drops, liquid damage, electrical surges, and accidental breakage — giving you added peace of mind for unexpected mishaps.

Exclusions

The warranty does not cover theft, loss, or natural disasters such as rain, fire, and flood, as well as any intentional or malicious damage.

Frequently Asked Questions

How to find my product Serial Number?

Please check ASUS support site https://170.p.syniva.es/sa-en/support/Article/566/ https://170.p.syniva.es/sa-en/support/Article/566/ for more information of finding your products serial number.

What damages are covered by ASUS Perfect Warranty?

Our ASUS Perfect Warranty program was created to help protect you against damages such as: liquid damage, electrical surges, accidental breakage, accidental drops, falls and other collisions. Subject to verification by ASUS. Perfect Warranty does NOT apply to the following: theft, loss, natural damage including but not limited to rain, fire, and flood, or any intentional damage.

Is my product eligible for ASUS Perfect Warranty?

This protection program applies only to brand new ASUS branded products sold within the Saudi Arabia from select authorized ASUS resellers. Please check the ASUS Perfect Warranty Terms & Conditions in the 【Event Regulations】 for further clarification. You must register your ASUS products within 90 days of purchase to qualify for ASUS Perfect Warranty.

When does ASUS Perfect Warranty coverage begin, and how long does it last?

Your ASUS Perfect Warranty coverage starts on the purchase date of your laptop and lasts for 1 year, and can only cover once for each product.

If I have other warranty package demand, where can I purchase ASUS Premium Care for my ASUS Products?

ASUS Premium Care can only be purchased in the country where you originally purchased your brand-new ASUS Product from. You can visit https://170.p.syniva.es/sa-en/support/premium_care/ to get more details.

How many claims can I file through ASUS Perfect Warranty?

There is a limit of only one (1) claim per registered serial number during the first 1-year of product ownership starting from your purchase date. Serial number validation is performed by ASUS after you complete the product registration process.

How do I file a ASUS Perfect Warranty claim?

Register your products via ASUS Member portal, MyASUS, Armoury Crate, Perfect Warranty page, or any other ASUS product registration portal. Once the product registration is confirmed, it will automatically come with ASUS Perfect Warranty coverage for 1-year from the date of purchase, and you can check your warranty status from https://170.p.syniva.es/sa-en/support/warranty-status-inquiry/ .

Notice

This promotion is only applicable to purchases and repairs within Saudi Arabia.
If you have any questions, please visit the ASUS support site: https://170.p.syniva.es/support/sa-en/
ASUS reserves the right to approve, change, modify, or cancel the content of this promotion.
Before registering your ASUS product, please confirm that the warranty start date aligns with the requirements of the promotional activity. To update your device’s warranty start date, refer to: https://170.p.syniva.es/sa-en/support/faq/1041323/
When registering as an ASUS member, ensure you select the same country where you purchased the device. If you previously selected a different country or are already registered, visit the ASUS Member Portal > Account Settings > Personal Profile to verify or update the "Region" to match the country of purchase. Failing to do so may result in unsuccessful warranty redemption.
If your device is eligible for this campaign, you will receive a notification email.

ASUS Perfect Warranty Terms & Conditions

Accidents happen. ASUS Perfect Warranty helps you reduce potential repair or replacement costs due to any unfortunate mishaps that occur during normal use of your devices.

ASUS Perfect Warranty provides coverage for accidental damage arising out of normal use, including drops, falls or collisions, liquid damage, electrical surges, and accidental breakage.
The service excludes theft, loss, natural damage (including but not limited to rain, fire, and flood), or any intentional damage.
Under this Service Package, the customer is eligible for one (1) service claim during the coverage period. The start date will be backdated to the date the ASUS product was purchased.
If the damage affects multiple parts, only the most expensive part will be repaired.
The total cumulative costs of repair services claimed under this service package shall not exceed the customer purchase price of the product.
All components repaired or replaced by an ASUS Service Center will be under warranty for three months or the remainder of the warranty period, whichever is applicable.
To make a claim, you must provide a summary of where and when the incident occurred, along with a detailed description. Failure to provide sufficient information or documentation will result in claim rejection.
Local laws shall prevail according to applicable regulations. Please consult your ASUS Official or authorized local retailer if you have any questions. The service may be terminated immediately.
The contents and availability of ASUS Perfect Warranty may vary by country and device eligibility.

*Product lines covered by ASUS Perfect Warranty: ASUS Consumer Laptops, Gaming Laptops purchased from authorized ASUS resellers in Saudi Arabia only starting January 1, 2025.

*Service and warranty coverage may vary depending on region and country.

*Please check with your local retailer or partner representative to confirm available options.