Terms & Conditions - "ASUS Resident Evil Requiem Promotion 2026"

This promotion - “ASUS Resident Evil Requiem Promotion 2026” will be executed by ASUS Global Pte. Ltd. (“ASUS”) and eligible Partners. The customers accept the following terms and conditions (“T&C”) by their participation (article 9: “Approval”).

1. Legal conditions

This information about refund and participation, combined with the ASUS Terms of Use Notice and the ASUS Privacy Policy, are the basis of these T&Cs. By participating in the promotion, the customer agrees to these T&Cs. ASUS is allowed to change these T&Cs with proper communication and announcement. Participants are obliged to accept these changes.

2. Promotion period and setting

The promotion begins at 00:01 Central European Time (“CET”) on 29.01.2026 and ends at 23:59 CET on 14.04.2026 (“Promotion period”). The promotional product (see Promotional Product) needs to be bought from an eligible partner (see dealer list below) within the “Promotion period” and “Promotion Area”.

All purchases from dealers within the “Promotion Area” are allowed to claim.

The Participants’ invoice/receipt must state the date of purchase and a valid billing address.

All valid promotional product (attachment “promotional product”) has to be purchased between 29.01.2026 and 14.04.2026 online or at a store in the promotion area (attachment “promotion area”).

The Gamesplanet codes can be redeemed until 23:59 CET on 30.06.2026 at
Generic landing page in English: https://us.gamesplanet.com/promo/ASUSRERAPAC

3. Right to participate

ASUS employees, employees from ASUS affiliates and/or partners or cooperating companies and agencies, dealers, distributors and their employees/relatives are not eligible to participate in the promotion. Moreover, corporate/commercial customers are not allowed to claim in this promotion.

Participants need to be residents of a country in the “Promotion area”. The participation is free of charge.

4. Subject and rules of participation

By participating in this promotion, participants may receive a game code for Resident Evil Requiem.

The Resident Evil Requiem game code has to be redeemed until 30.06.2026 via

Generic landing page in English: https://us.gamesplanet.com/promo/ASUSRERAPAC

The participant needs to buy an eligible “promotional product” within the “promotional period” in the “promotion area” from one of the eligible partners in the participants country of residence and needs to claim between 00:01 (“CET) on 12.02.2026 until 23:59 (“CET) on 26.03.2026 via the ASUS event site.

The form needs to be filled completely and properly, stating personal information, a valid invoice of the merchant (from which the promotional product was bought), serial number of the ASUS product and a valid email address.

Personal invoice information (name, address) have to correspond to the redemption information submitted.

The participation requires a user registration to the official ASUS VIP Account. You can find the registration form here: https://account.asus.com/

After examination and approval of the application, ASUS will send the participant's bonus to the specified email address provided by the customer. This process can take up to 20 working days. Should a transfer attempt by ASUS or its appointed agents fail, ASUS is not obliged to make another attempt.

Should the email address participant provided fail to receive the game code, ASUS is not obliged to email again.

Invoices must be corresponding to local legal requirements. The promotion cannot be combined with a different ASUS promotion.

5. Promotional products

It is necessary to buy a participating product stated on the “promotional product” list. Lent, leased, sample or used products are excluded from the promotion. A delivery note, receipt or an order confirmation of a sales platform (note this when buying on the internet) are not a sufficient proof of purchase.

Products that violate the intellectual property of ASUS or its affiliates in any way, are excluded from the promotion.

Every participant is only allowed to claim one (1) eligible product per product group during the promotional period. Any double claim attempts found might cause all related promotion claims to be disqualified.

If the participant returns his promotional product, the promotion claim will be cancelled. Already paid-out claims have to be refunded to ASUS, plus an additional handling fee. Next to this, ASUS will take legal steps against fraudulent or abusive attempts.

The participant has to purchase from a dealer in his residential country.

6. Redemption

The participant receives a confirmation email after the submission of his claim. The validation process can take up to 20 working days. By successfully passing the validation process the participant will receive the game code within 10 working days.

In case of missing or non-valid proof of purchase, the customer will be notified via email to the email address provided during the online registration process; consequently, the customer will have seven (7) days to send a valid proof of purchase. Should the promoter not receive the above-mentioned documentation within 7 days, the application will be rejected. It is the customer’s responsibility to check, periodically, all inboxes, including the SPAM folder, to ensure the correct receipt of all communications.

If the participant has not received his game code within 30 working days after registration, it is the responsibility of the participant to contact the support team via Customer Service Support to initiate an investigation.

7. Early termination

ASUS reserves the right to discontinue or terminate the Promotion at any time, after proper communication and announcement with 10 days advance notice if there happen to be malfunctions, disruptions, frauds, viruses or similar incidents and if administration, security, fairness, integrity or the procedure of the Promotion are affected. There are no options or demands following the early termination.

8. Data privacy

The Participants agree for ASUS to keep their personal data such as names, addresses, and other information listed in the ASUS online form through this promotion and under the ASUS Privacy Policy: http://170.p.syniva.es/sg/Terms_of_Use_Notice_Privacy_Policy/Privacy_Policy

ASUS is committed to protecting and respecting your privacy. We endeavor to comply with all applicable laws on privacy protection and personal information security. If you would like to delete your information or have any inquiries about your information collected by ASUS, you may contact ASUS through privacy@asus.com to process such request.

9. Approval

By submitting the registration form, the participant declares that he has taken note of and agrees to these conditions of participation. ASUS reserves the right to change or correct these terms and conditions at any time. If the participant does not accept the change of the conditions of participation, he can withdraw his registration by sending an e-mail to Customer Service Support. Recourse to the courts is not permitted.

Any claims for damages to ASUS and its employees or vicarious agents in connection with the promotion, for whatever legal reason, are limited to cases of intent or gross negligence to the extent permitted by law. The terms of conditions as well as the participation itself are subject to the local law.

RESIDENT EVIL REQUIEM BUNDLE OFFER

Eligible Products

Terms and Conditions