Device Photo Guidelines Before Shipment

* Notice: This guideline is only applicable to United States 

 

Please refer to the illustrations below and take photos of the complete device (including serial number, front, back, and other details) before sending it in. 
Make sure the photos are clear and the entire device is fully visible in the frame. This will help prevent disputes during shipping and improve repair efficiency. 
Applicable product categories may vary by region. Please follow the products supported by the local online RMA. 
 

Serial number       
Please refer to https://170.p.syniva.es/support/article/566/ to locate your product’s serial number       

 

1. LCD Monitor

       

 

 

2. Motherboard

    

 

 

3. Graphics Card 

      
         

4. Notebook  

 

 

5. Desktop 

 

 

6. ROG ALLY

     

7. Other Products (e.g., WLAN, Headphones, Keyboard, Dock)